All clients of the Agency have the right of grievance on matters related to fair and equitable provision of the Agency services. The grievance procedure is as follows
The telephone number for the DCFS complaint registry is 866-730-5110. CFB does not discriminate on the basis of race, religion, marital status, ethnicity, gender or sexual orientation. Policy Regarding Preferential Treatment It is the policy of the Center to prohibit preferential treatment to any board member, contributors, volunteers, employees, agents, consultants or independent contractors or their relatives. Preferential treatment means any action that would allow any party to receive considerations with respect to the placement of a child or any matters that relates to adoption services different or more favorably than any other applicants. Confidentiality Statement It is the policy of the Center to respect the privacy and confidentiality of birthparents, adoptive parents and children placed for adoption through this agency. All client information is considered confidential and is to be released only as authorized by the individual. |
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